1. Who We Are
This Privacy Policy explains how Direct and Timeless, doing business as DAT VISION ("DAT VISION," "we," "us," or "our"), collects, uses, and protects your information when you visit the DATVISIONNYC website, contact us, or work with us as a client. We are a social media marketing and content agency based in Brooklyn, New York.
2. Information We Collect
2.1 Information You Give Us
When you fill out a form, book a growth audit or shoot, message us, or become a client, we may collect:
Your name, email address, and phone number
Your business name, industry, and website or social media handles
What you are looking for help with and any message you send us
Billing details needed to invoice you (payments are handled by our payment provider, and we do not store full card numbers)
2.2 Information We Collect Automatically
When you visit our site, our website platform may collect basic technical and usage information, such as your browser and device type, approximate location, the page that referred you, and the pages you view. We use this only in aggregate to understand how the site is used and to improve it.
2.3 Client Account Information
If you hire us, you may give us access to your social media, ad, and business accounts, along with brand assets, customer lists, and leads. We use this access and data only to deliver the services you hired us for.
3. How We Use Your Information
To reply to your inquiry and follow up about our services
To schedule audits, calls, and shoots
To deliver client services, including content, posting, ad campaigns, CRM workflows, and automated messaging
To send invoices and manage your account
To improve our website, services, and marketing
To meet legal, tax, and security obligations
4. Text Messages
If you give us your phone number and agree to receive texts, we may send messages about your inquiry, appointments, and our services. Message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We do not sell or share your mobile number or text messaging consent with third parties for their marketing purposes.
5. How We Share Your Information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, and only as much as they need to do their job. These include our website host, analytics and advertising platforms such as Google and Meta, form and email tools, CRM and automation platforms, project management tools, and payment providers. We may also share information if required by law, to protect our rights, or as part of a business transfer such as a merger or sale.
6. Cookies, Analytics, and Advertising
Our site uses cookies and similar technologies to work properly, understand traffic, and measure our marketing. These may include:
Google Analytics, which helps us see how visitors find and use our site, such as pages viewed, time on site, and general location and device information.
Meta Pixel (Facebook and Instagram), which helps us measure how our ads perform and show relevant ads to people who have visited our site.
These tools may collect information such as your IP address, browser and device details, and actions you take on our site, and they may use cookies to recognize you across sites. Google and Meta process this information under their own privacy policies.
You can block or delete cookies in your browser settings, opt out of Google Analytics using Google's browser add-on, and manage how Meta uses your data for ads in your Facebook or Instagram ad settings. Some parts of the site may not work as intended if cookies are blocked.
7. How Long We Keep Information
We keep inquiry information for as long as needed to respond and follow up, and client information for the length of our working relationship plus any period required for legal, tax, or accounting purposes. When information is no longer needed, we delete it or make it anonymous.
8. How We Protect Information
We use reasonable safeguards to protect your information, including limiting access to our team and using secure, reputable tools. No method of storage or transmission online is 100% secure, so we cannot guarantee absolute security.
9. Your Choices and Rights
You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, at any time. Email us at datvisionnyc@gmail.com and we will respond within a reasonable time. Depending on where you live, you may have additional rights under local privacy laws.
10. Third-Party Links and Platforms
Our site links to social media platforms and other websites we do not control. Their own privacy policies apply when you use them.
11. Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it last changed.
13. Contact Us
Questions about this Privacy Policy or your information? Reach us at:
Direct and Timeless (DAT VISION)
67 35th Street, Brooklyn, NY 11232
(347) 318-7685
datvisionnyc@gmail.com