1. Agreement to These Terms
These Terms of Service ("Terms") govern your use of the DATVISIONNYC website and any services provided by Direct and Timeless, doing business as DAT VISION ("DAT VISION," "we," "us," or "our"), a social media marketing and content agency based in Brooklyn, New York. By using our website, booking a growth audit or shoot, or starting a package with us, you ("Client" or "you") agree to these Terms. If a signed proposal or service agreement conflicts with these Terms, the signed agreement controls.
2. Our Services
We help businesses grow through content and connected sales systems. Depending on the package you choose, our services may include:
Short-form video and photo content production (pro camera and iPhone)
Social media strategy, content planning, posting, and profile optimization
Comment and DM management
Managed Meta (Facebook and Instagram) ad campaigns
CRM setup, automated messaging, follow-up workflows, and AI agents
Booked-call and sales follow-up support
One-off shoots, brand films, events, and other add-ons
The exact scope, deliverables, and timelines for your account are set out in your package description or proposal. Anything outside that scope is quoted and billed separately.
3. Packages and Minimum Terms
Our monthly packages are Test Drive, Foundation, Growth, and Full Vision. Test Drive is a one-month engagement with no minimum commitment. Foundation, Growth, and Full Vision each carry a 60-day minimum term, which starts on the date your first payment is received. After the minimum term, your package renews month to month until it is cancelled as described in Section 10.
4. Fees and Payment
Your first month is paid in full before any work begins, including scheduling shoot days.
Monthly packages are billed in advance on the same date each month.
Invoices are due on receipt. If a payment is more than 7 days late, we may pause content production, posting, ad management, and automations until your account is current.
There is no setup fee and no travel fee for shoots at your location.
A paid growth audit is credited toward your first month if you start a package with us.
A one-off shoot day counts toward your first month if you start Foundation or above within 30 days.
Fees for a billing period are non-refundable once work for that period has started.
5. Ad Spend and Third-Party Platforms
Ad spend is never included in our package fees. You pay Meta and any other ad platforms directly, using a payment method on your own ad account. Where a package includes ad management up to a set monthly spend, a management fee may apply to spend above that amount, as stated in your package.
Our work relies on third-party platforms such as Instagram, Facebook, TikTok, YouTube, and CRM providers. We are not responsible for their outages, algorithm or policy changes, ad rejections, or account restrictions, and you agree to follow each platform's terms.
6. Your Responsibilities
To keep your account moving, you agree to:
Give us the access we need to your social, ad, and business accounts, and keep it active during the engagement
Provide brand assets, product and offer details, and on-site access for shoot days
Review and respond to content plans and drafts in a timely manner
Make sure everything you give us (logos, music, photos, testimonials, and claims about your business) is accurate and that you have the right to use it
Make sure your offers, pricing, and promotions comply with the laws and advertising rules that apply to your industry
Shoot days rescheduled or cancelled with less than 48 hours' notice may be counted as used.
7. Approvals and Revisions
We share your monthly plan and content for review before it goes live. Each deliverable includes up to two rounds of reasonable revisions. If we do not receive feedback within 3 business days, we may post approved-plan content as scheduled so your account stays consistent. Requests that change the agreed concept after production may be billed as additional work.
8. Ownership and Usage Rights
Final content. Once your invoices are paid in full, you receive the right to use the final edited content we deliver to you on your own channels, website, and ads, with no time limit.
Raw footage. DAT VISION owns all raw footage, project files, and unused content. Raw footage can be purchased separately.
CRM and AI systems. CRM workflows, automations, and AI agents we build remain DAT VISION property and are licensed to you while you are an active client. You may buy out the system at the end of your engagement. Buyout pricing depends on how long you have worked with us, and clients with 6 or more consecutive months receive 50% off.
Your brand. You keep full ownership of your trademarks, logos, existing materials, accounts, and customer data.
Portfolio. We may feature work we create for you in our portfolio and on our own social channels unless you ask us in writing not to.
9. Results
We build every strategy to win, but marketing results depend on many things outside our control, including your offer, pricing, market, sales follow-up, and platform changes. We do not guarantee specific results such as follower counts, views, leads, sales, or return on ad spend. Any figures we share in proposals or case studies are estimates or past results, not promises.
10. Cancellation and Termination
After your minimum term, either party may cancel with 30 days' written notice by email.
If you cancel during your minimum term, fees for the remainder of that term are still due.
We may pause or end services if invoices go unpaid, if these Terms are breached, or if a request would require us to act unlawfully or unethically.
When services end, you receive any final content that has been paid for. Access to CRM and AI systems ends unless you buy them out, and we will remove our access to your accounts.
11. Confidentiality
We keep your non-public business information, logins, and customer data confidential and use it only to deliver our services. We ask you to treat our pricing, proposals, systems, and processes the same way.
12. Use of This Website
You agree to use this website only for lawful purposes. You may not copy or resell our content, scrape or interfere with the site, or impersonate another person or business. All site content, including text, graphics, logos, and video, belongs to DAT VISION or our clients and may not be reused without written permission. Links to third-party sites are provided for convenience, and we are not responsible for their content.
13. Limitation of Liability
To the fullest extent permitted by law, DAT VISION is not liable for indirect, incidental, or consequential damages, including lost profits, lost data, or business interruption. Our total liability for any claim related to our services is limited to the fees you paid us in the 3 months before the claim arose.
14. Indemnification
You agree to indemnify and hold harmless DAT VISION, its team members, and contractors from claims, damages, or expenses arising from materials or information you provide, your products, services, or offers, or your violation of these Terms or any law.
15. Governing Law
These Terms are governed by the laws of the State of New York. Any dispute will be handled in the state or federal courts located in New York, New York, and both parties agree to try to resolve issues in good faith before taking legal action.
16. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page shows when they last changed. Changes apply to new bookings and to existing clients from their next billing period.
17. Contact Us
Questions about these Terms? Reach us at:
Direct and Timeless (DAT VISION)
67 35th Street, Brooklyn, NY 11232
(347) 318-7685
datvisionnyc@gmail.com